aec west middlesex hospital

232 9 West Middlesex University Hospital We are located in Outpatients 1 at the front of the main hospital building, next to the WHSmith shop. Information about our acute medicine service | North Middlesex Patients are referred to the AEC unit by their GP or by the emergency department. West Middlesex University Hospital | Isleworth I went to A&E around 5am on a Sunday with severe abdominal pain. Report review titled Not compassionate,rude and unfriendly as unsuitable, Dear writer, Please let us know if you agree to all of these cookies. In the meantime, if this is something you would like to discuss further, please do not hesitate to get in touch with me on: The AEC unit provides same day assessments including blood tests, electrocardiograms (ECGs) and radiology investigations. It can also provide current treatments such as intravenous antibiotics, blood transfusions and iron infusions. AEC (Ambulatory Emergency Care Unit): Ground Floor, Lift Bank D West Middlesex University Hospital We are based in Outpatients 2 in the main hospital building opposite the main reception desk. Please accept our apologies for your experience. Receptionist could talk on their mobile phone whilst checking you in. I am sorry to read that you had such a bad experience. All the best, rS&cD5Ts6'E7FdU()8GHVe*9:IJWXYZftugvwhijxyz i !1AQa"q2#BR 3br$Csc%4S5&DTdEU' Best wishes, Ratings and reviews - West Middlesex University Hospital - NHS Despite chronic understaffing and, I want to thank you so much for the incredible care I received in a&e. Nurse was so intimidating and uncaring. Thank you for your feedback. We do not tolerate unprofessionalism and rudeness from our staff, I sincerely apologise for the lack of care and understanding provided overall. The team could not have been more thorough or thoughtful. Patient experience Manager, review titled Wonderful caring and thorough treatment, review titled Not compassionate,rude and unfriendly. Parking It felt like they were angry with you for bringing your child to urgent care. H\M For more information, visit the CQC website. (AEC) staff were not always able to follow up patients requiring urgent investigation or ongoing . Homepage Chelsea and Westminster Hospital NHS Foundation Trust Wards / departments | West Middlesex University Hospital The Patient Experience Team. Twickenham Road Isleworth London TW7 6AF. Queen's Hospital. ()*6789:FGHIJVWXYZefghijtuvwxyz ? Thank you for taking the time to feedback your experience from your recent attendance at West Middlesex hospital. The Ambulatory Emergency Care Unit is located in Outpatients 1 at West Middlesex University Hospital, Twickenham Road, IsleworthMiddlesex, TW7 6AF. PDF NHS OH providers for health clearance to join the National Performers West Middlesex University Hospital Overview Overview Departments and services Facilities Ratings and reviews Leave a review Contact us Address Twickenham Road Isleworth Middlesex TW7 6AF Get directions (opens in Google Maps) Phone 020 8560 2121 Online Visit Hospital website Find another hospital Care Quality Commission inspection rating Kind regards, Review titled Outstanding care Rated 5 stars out of 5 by Anonymous - Posted on 12 April 2023 I went to A&E around 5am on a Sunday with severe abdominal pain. How to get to West Middlesex Hospital Nearest train stations are Isleworth station which is approximately 15 minutes' walk and Syon Lane station which is approximately 10 minutes' walk Nearest tube station is Boston Manor. Despite a very busy time, and very challenging conditions, I was treated with such care and kindness throughout. Visited Accident and emergency services on March 2023, Report review titled Worst practice as unsuitable, Dear writer, From the receptionist to the nurse and the doctors, staff were rude, showed no compassion and quite unfridly. ")U!3] 7W0x'^jz[!VSsZab$x9[Z#q)'*5HiGm-F;pLMTks=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^?hz?n(3 n#]MW:$4T"W h`)!Qmo,W lDfDVPvE&>R0"u7{:_g3EGCS`qWcTt(*yQ&hI%Euv,eYcN,-o -" $L 4G%TU^zB~[M1 West Middlesex University Hospital Isleworth European Paediatric Advanced Life Support (EPALS) 17-18/05/2023 European Paediatric Advanced Life Support (EPALS) 17-18/05/2023 Wed, May 17, 08:00 Chelsea and Westminster Hospital London 604.79 Newborn Life Support (NLS) - Chelsea & Westminster Hospital 08/06/2023 All patients are then seen by an advanced nurse practitioner or junior doctor, before being seen by a consultant who specialises in acute medicine. Start your journey here Chelsea and Westminster Hospital NHS chelwest.patientexperience@nhs.net Instagram, 2023 St Mary's Hospital. Accident & Emergency | North Middlesex University Hospital 2 VU8m2mM}R@ @ Charing Cross Hospital 020 3311 5144 (Reception) 020 3313 0734 (Referrals) St Mary's Hospital 020 3312 3196 (Reception) 020 3312 3197 (Referrals) Visitor Information . It can also provide current treatments such as intravenous antibiotics, blood transfusions and iron infusions. Epidural analgesia for children and young people, Oral morphine (Oramorph) for children and young people to take home, Support after discharge: Neonatal Community Outreach Team, The Cheyne Child Development Service - Pre-school Social Communication (SCD) Assessment Pathway, The Cheyne Child Development Service - School age Autism (ASD) Assessment Pathway Parent Information, Cheyne Child Development Service - Information for parents, Cheyne Child Development: while you wait leaflet - Pre-School Age (Kensington and Chelsea and Westminster children), Cheyne Child Development: while you wait leaflet - Pre-School Age (Hammersmith and Fulham children), Cheyne Child Development Support Leaflet - For parents who have a child with a diagnosis of Autism Spectrum Disorder: pre-school age, Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (All boroughs), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Hammersmith & Fulham), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Kensington & Chelsea), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Westminster), Cheyne Child Development: While you wait leaflet - School Age (All boroughs), Cheyne Child Development: While you wait leaflet - School age (Hammersmith & Fulham), Cheyne Child Development: While you wait leaflet - School age (Kensington & Chelsea), Cheyne Child Development: While you wait leaflet - School Age (Westminster), Care of your synthetic cast - Information for childrens fracture clinic patients, Before and after your procedure (children 16 and under), Advice for patients who have been tested for Mpox, Intermittent Pneumatic Compression to Reduce the Risk of Venous Thromboembolism, Advice following Dermatology Skin Excision, Referring to Chelsea and Westminster Hospital, Referring to West Middlesex University Hospital, Friends of Chelsea and Westminster Hospital, Big shout-out for our midwives, nurses and ODPs, Research, Innovation and Quality Improvement (RIQI), We also run a nurse-led service on Saturdays and Sundays from 11am2pm . Chelsea and Westminster Hospital - Care Quality Commission - CQC Acute Medicine | London Ambulatory emergency care unit: 01284 713541, Ambulatory emergency care office: 01284 713785, We are located on the Groundfloor of the hospital. Local buses: Thank you for taking the time to feedback your positive experience attending The West Middlesex A&E department. The trust has 1007 beds including 166 children's beds/cots, 131 maternity beds, 35 critical care and burns unit beds and 675 acute adult beds. Our locations :: West London NHS Trust Camelia West Middlesex University Hospital - Wikipedia Some patients may return the following day for further investigations and treatment. Eligible cohorts include: (1) adults aged 75 years and over (2) residents in a care home for older adults (3) individuals aged 5 years and over who are immunosuppressed. It was a positive experience despite my pain, and the tremendous difficulties facing the staff. The trust operates at two acute sites: Chelsea and Westminster Hospital and West Middlesex Hospital. 0000001838 00000 n Adobe d Imperial College Healthcare NHS Trust | Ambulatory emergency care The nearest underground station is Hounslow East, which is approximately 1.6 miles from West Middlesex Hospital. The Patient Experience Team, Where in the most part staff were ok one nurse was very indifferent and uncompassionate to my husband. If you need this document in a different format, please emailinfo@healthwatchhounslow.co.ukor call020 3603 2438. Patient Experience Co-ordinator. Reviewed information available to the community about the service. I was admitted via a and e and spent 2 weeks in lampoon ward and 2 days in syon 1. 240 0 obj <>stream TW7 6AF, Services provided by West London NHS Trust, Freephone 0800 328 4444 mental health helpline, Child and adolescent mental health services referrals, Child and adolescent mental health services (CAMHS). In particular the nursing staff on both wards were excellent especially since it was a difficult period having Easter followed by the doctors strike. JA1dZs:D*=_t _IsYw~#PSSSI We do not tolerate unprofessionalism and rudeness from our staff. o! 0000000805 00000 n The nearest train station is Isleworth, which is approximately 0.5 miles from West Middlesex Hospital. 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Wards / departments | West Middlesex University Hospital Home Wards / departments Security Office - 6897, Bleep - 336 for assistance Education Centre Office 5406/ 2525/ 5920/5405 Dining area (front door) 5400 Dining area (back door) 5404 General Accommodation 5360 Anaesthetists Registrars Bleep 340 (ITU) FY2 on call - bleep 181 Outpatients 1 can be found by entering the hospital through the main entrance and taking the first corridor on the right, past WH Smith. The receptionist I encountered was rude and unprofessional. We provide a range of investigative and therapeutic endoscopy procedures in 4 modern, well equipped endoscopy rooms. Very rude and unprofessional reception staff. West Middlesex University Hospital West Middlesex University Hospital. I am pleased to read that you received excellent care and will be sure to feed your great experience back to the department. The work undertaken within this review will go some way to identify clinical and financial outcomes of the service, prevalence of conditions, prevention rates and if the needs of patients from diverse, hard to reach ethnic minority language groups and those with a need for British Sign Language (BSL) or visual impairments are realised. 100 Years of West Middlesex. How we can help - The Mulberry Centre West Middlesex Hospital - West London NHS Trust Thank you for the care and kindness I received in EPU. Despite a very busy time, and, Report an issue with the information on this page, Information supplied by Chelsea and Westminster Hospital NHS Foundation Trust, Chelsea and Westminster Hospital NHS Foundation Trust. Ambulatory emergency care unit Thank you for taking time to feedback your recent experience at the Hospital. You will be welcomed on arrival and given an approximate waiting time by the nurse. The doctor was brilliant at communicating everything and made a special effort to reassure me about my pregnancy. Epidural analgesia for children and young people, Oral morphine (Oramorph) for children and young people to take home, Support after discharge: Neonatal Community Outreach Team, The Cheyne Child Development Service - Pre-school Social Communication (SCD) Assessment Pathway, The Cheyne Child Development Service - School age Autism (ASD) Assessment Pathway Parent Information, Cheyne Child Development Service - Information for parents, Cheyne Child Development: while you wait leaflet - Pre-School Age (Kensington and Chelsea and Westminster children), Cheyne Child Development: while you wait leaflet - Pre-School Age (Hammersmith and Fulham children), Cheyne Child Development Support Leaflet - For parents who have a child with a diagnosis of Autism Spectrum Disorder: pre-school age, Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (All boroughs), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Hammersmith & Fulham), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Kensington & Chelsea), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Westminster), Cheyne Child Development: While you wait leaflet - School Age (All boroughs), Cheyne Child Development: While you wait leaflet - School age (Hammersmith & Fulham), Cheyne Child Development: While you wait leaflet - School age (Kensington & Chelsea), Cheyne Child Development: While you wait leaflet - School Age (Westminster), Care of your synthetic cast - Information for childrens fracture clinic patients, Before and after your procedure (children 16 and under), Advice for patients who have been tested for Mpox, Intermittent Pneumatic Compression to Reduce the Risk of Venous Thromboembolism, Advice following Dermatology Skin Excision, Referring to Chelsea and Westminster Hospital, Referring to West Middlesex University Hospital, Friends of Chelsea and Westminster Hospital, Big shout-out for our midwives, nurses and ODPs, Research, Innovation and Quality Improvement (RIQI), Clinical or radiological suspicion of cancer, Does not meet alternative tumour-specific pathways, Well enough to attend an outpatient clinic, Bloods (including FBC, eGFR, LFTs, bone profile, CRP, ESR, PSA if male, CA 125 if female), Quantitative Faecal Immunochemical Test (FIT). Hillingdon Hospital. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. Middlesex Hospital - Wikipedia Menu Close menu. I hope your Husband is doing better and I wish him a speedy recovery. Latest reviews for West Middlesex University Hospital. On arrival to AEC please go to the reception desk and inform them that you are attending ambulatory care. The ambulatory emergency care (AEC) unit provides rapid assessment of patients with an acute medical illness and same day emergency care, allowing patients who do not need to be admitted to hospital to go home with ongoing clinical follow up as required. Report review titled Wonderful caring and thorough treatment as unsuitable, Dear writer, Thank you for taking the time to feedback your experience attending The West Middlesex A&E department. All the best, PALS e-mail: chelwest.wmpals@nhs.net <<475FA9A38A28CC4B8CF89E8AC5F27302>]>> Epidural analgesia for children and young people, Oral morphine (Oramorph) for children and young people to take home, Support after discharge: Neonatal Community Outreach Team, The Cheyne Child Development Service - Pre-school Social Communication (SCD) Assessment Pathway, The Cheyne Child Development Service - School age Autism (ASD) Assessment Pathway Parent Information, Cheyne Child Development Service - Information for parents, Cheyne Child Development: while you wait leaflet - Pre-School Age (Kensington and Chelsea and Westminster children), Cheyne Child Development: while you wait leaflet - Pre-School Age (Hammersmith and Fulham children), Cheyne Child Development Support Leaflet - For parents who have a child with a diagnosis of Autism Spectrum Disorder: pre-school age, Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (All boroughs), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Hammersmith & Fulham), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Kensington & Chelsea), Cheyne Child Development Support Leaflet - For parents who have a school aged child with a diagnosis of Autism Spectrum Disorder (Westminster), Cheyne Child Development: While you wait leaflet - School Age (All boroughs), Cheyne Child Development: While you wait leaflet - School age (Hammersmith & Fulham), Cheyne Child Development: While you wait leaflet - School age (Kensington & Chelsea), Cheyne Child Development: While you wait leaflet - School Age (Westminster), Care of your synthetic cast - Information for childrens fracture clinic patients, Before and after your procedure (children 16 and under), Advice for patients who have been tested for Mpox, Intermittent Pneumatic Compression to Reduce the Risk of Venous Thromboembolism, Advice following Dermatology Skin Excision, Referring to Chelsea and Westminster Hospital, Referring to West Middlesex University Hospital, Friends of Chelsea and Westminster Hospital, Big shout-out for our midwives, nurses and ODPs, Research, Innovation and Quality Improvement (RIQI). I am happy to read that you had such a wonderful experience and will be sure to feed your kind words back to the A&E department. Barnet General Hospital. 100 Years of West Middlesex - CW+ West Middlesex University Hospital (WMUH) is an acute NHS hospital in Isleworth, West London, operated by Chelsea and Westminster Hospital NHS Foundation Trust.It is a teaching hospital of Imperial College School of Medicine and a designated academic health science partner (Imperial College Academic Health Sciences Partnership). All rights reserved. He went when he had a fall on night out not a general constant drunkard but just an unfortunate accident on a night out felt like she thought it was his own fault for drinking and treated him very differently to other patients very unprofessional, Report review titled Uncompassionate nurse as unsuitable, Dear Writer, North West London Pathology (NWLP) was formed in November 2016 as a partnership between Imperial College Healthcare NHS Trust, Chelsea & Westminster NHS . +:=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s`xEu$X7:4oc6>%$#4) You must live or work in Hounslow or have been a recent inpatient at West Middlesex Hospital. In emergency and life-threatening cases continue to come forward as normal or call 999. Visited Accident and emergency services on April 2023, Report review titled Outstanding care as unsuitable, Dear writer, trailer During January 2023, the London Ambulance Service NHS Trust (LAS) invited every local Healthwatch in London to provide input to shape a new organisational strategy for 2023 28. SUz\` 'Vk6%`5=eQu` iXGHjA=QznWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWz`tAU-,320Bn\J D) Participating organisations for each programme are listed below: Sites who are currently involved, or have taken part in, the accelerator programme are: To register your interest and find out more about joining, please email aec@nhselect.org.uk, We use cookies to give you the best browsing experience on our site. Chelsea and Westminster Hospital NHS Foundation Trust, Gastroenterology and nutrition (children), Your mental health and emotional wellbeing, Birth preparation/antenatal classes and Padlets, Maternity equality diversity and inclusion, Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC), John Hunter Clinic for Sexual Health (JHC), Dietary Guidance after Intra-gastric Balloon Insertion, Dietary Guidance after Gastric Band Surgery, Dietary Guidance after Gastric Bypass or Sleeve Gastrectomy Surgery, Liver shrinkage diet for Bariatric Surgery, Ramadan and Fasting After Bariatric Surgery, Reactive Hypoglycaemia After Bariatric Surgery, Vitamin and Mineral Supplements After Gastric Band and Balloon Insertion, Vitamin and Mineral Supplements after Gastric Bypass or Sleeve Gastrectomy, Gabapentin for itching, information for children after a burn, Burns outpatient dressing clinicsguidance for parents, Coping with the stress of a traumatic incident, Guidelines for patients with Duoderm dressings, Scar tissue and contracturesinitial stage, Scar tissue and contractureleaving hospital, Caring for your childs new skin following a burn injury, Percutaneous achilles tenotomy in clubfoot (Ponseti method), COVID-19 vaccination guide for people with a weakened immune system 3rd dose PLUS booster, Hearing Aid Fitting - Referral from ENT (WM), Paediatric transition to adult audiology services, Swim moulds policy and collection information, After Removal of Bilateral External Nasal Splint (POP) and Internal Nasal Splint, Removal of stitches from ear area and canal, Thyroid and parathyroid disorders and treatments, How to access sick pay/employment support following hand Injury, Children visiting the intensive care unit, Intensive Care Unit (ICU), information for family and friends, Investigations in the Intensive Care Unit, Role of the physiotherapist in the Intensive Care Unit, Confidentiality of personal informationyour information, your rights.