entry protect driver failed to start citrix

14:55:28: Information - CApp::MessageBoxShow(285) - Message Box result: 4 DriverView - Free - utility displays the list of all device drivers currently loaded on your system. You can find more information. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = EULA_de.rtf, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\EULA_de.rtf Some of the Cloud Software Group documentation content is machine translated for your convenience only. [CVADHELP-21986], Attempts to install Citrix Workspace app might fail on Windows Server 2012 R2. CE SERVICE PEUT CONTENIR DES TRADUCTIONS FOURNIES PAR GOOGLE. . 14:52:39: Information - CInstallationManager::InstallPackage(4027) - DxSetup.exe Installationfinished 14:52:20: Information - CComponent::Initialize(478) - Exe version of CitrixWorkspaceBrowser is 98.1.2.20 You agree to hold this documentation confidential pursuant to the (Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CitrixOnlinePluginFull not present or cannot be accessed. 14:52:37: Information - CComponentManager::DeselectComponentsPerCommandlineOptions(473) - Found HKLM Registry key entry for install path of Ica Client in HKLM 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {94F321B9-45B0-4125-970D-DE3D98CBCA1C} (Key not present.) 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpressUI_zh-CN.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_zh-CN.dll 14:52:37: Information - AppProtectionHelper::setAppProtectionInstallSelection(486) - Enter 14:52:20: Information - CComponent::InitializeFromMsi(572) - The installed version is currently set to per machine version Attempts to launch applications or desktops from a tablet using Citrix Workspace app might fail. 14:52:20: Information - CComponent::InitializeFromMsi(572) - The installed version is currently set to per machine version Transform File Name = ICAWebWrapper.mst 14:52:20: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = DesktopViewer, Name = , Family = , Version = 22.3.500.50, GroupID = XenAppSuite, DisplayName = Citrix Workspace (DV), Description = These installations are specific to XenApp or XenDesktop., ProductCode = {F59A37E7-244E-4BCB-BF33-183F357F4C31}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\DesktopViewer.msi, InstallOrder = 04, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-DesktopViewer-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpress.exe.config, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpress.exe.config 14:52:37: Information - IsSystemInDomain(59) - The system isn't joined in any Domain 14:52:20: Information - CWelcomeDialog::OnInitDialog(52) - In CWelcomeDialog::OnInitDialog() Citrix Workspace (Key not present.) App or desktop sessions are in running state for more than 15 minutes using Citrix Workspace app. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = EULA_zh-CN.rtf, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\EULA_zh-CN.rtf 14:52:19: Information - CApp::IsProcessRunning(4148) - IsProcessRunning: \browser.exe 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {FED202C4-EA51-490C-93A5-62B16AAD8563} 14:52:20: Information - CApp::DumpComponents(3087) - Component: ID = CitrixWorkspaceBrowser, Name = , Family = , Version = 98.1.2.20, GroupID = XenAppSuite, DisplayName = CitrixWorkspaceBrowser, Description = These installations are specific to XenApp or XenDesktop., ProductCode = , UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = True,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\mini_installer.exe, InstallOrder = 15, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-mini_installer-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False You can find more information, Install the Firefox browser. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = InstallHelper.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\InstallHelper.exe It's always related to entryprotect.sys. You can find more information, Install the Google browser. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = EULA_zh-TW.rtf, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\EULA_zh-TW.rtf Error 1: "You might be having an issue with a Citrix virtual driver (HDX RealTime Media Engine). 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} 14:52:37: Information - CApp::IsDotNetInstalled(2543) - The.NET Framework requirement satisfied GOOGLE EXCLUT TOUTE GARANTIE RELATIVE AUX TRADUCTIONS, EXPRESSE OU IMPLICITE, Y COMPRIS TOUTE GARANTIE D'EXACTITUDE, DE FIABILIT ET TOUTE GARANTIE IMPLICITE DE QUALIT MARCHANDE, D'ADQUATION UN USAGE PARTICULIER ET D'ABSENCE DE CONTREFAON. 14:52:20: Information - CConfigurationManager::LoadComponent(1070) - Component: ID = AM, Name = , Family = , Version = 22.3.2.4, GroupID = XenAppSuite, DisplayName = Authentication Manager, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {D2F83464-5687-4B49-8038-239D516FCB29}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\AuthManager.msi, InstallOrder = 07, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-AuthManager-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = AuthManager.msi, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\AuthManager.msi Installation of the .NET based software results in the failure of the Citrix Desktop services to start or restart. You can find more information, Install the Google browser. If you refresh the authentication process after 15 minutes, a 404-error message might appear in the embedded browser within Citrix Workspace. When you try to redirect to the preferred webcam as set in the Citrix Workspace app for Windows, the setting might not be executed as configured. 14:52:37: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {F1A0AE61-3AE6-47D8-A089-BD4A04802CEA} {{articleFormattedModifiedDate}}, {{ feedbackPageLabel.toLowerCase() }} feedback, Please verify reCAPTCHA and press "Submit" button, Troubleshooting XenDesktop Service Startup Issues. 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = WorkspaceHub, Name = , Family = , Version = 19.11.100.48, GroupID = XenAppSuite, DisplayName = WorkspaceHub, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {4D46B3A6-67F5-4385-86D2-8E769EA07827}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\WinDockerInstaller.msi, InstallOrder = 12, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-WinDockerInstaller-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:19: Information - CApp::InitInstance(1063) - User is Admin User : 1 The issue occurs after upgrading Citrix Workspace app for Windows to version 2203.1 LTSR CU1. 14:53:59: Information - CApp::MessageBoxShow(285) - Message Box result: 4 - - Start Remote procedure Call service, by right clicking the service. 14:57:21: Information - CApp::MessageBoxShow(285) - Message Box result: 4 (Key not present.) Citrix Desktop Services for XenDesktop uses the 64-bit version of .NET Framework. 14:52:20: Information - CComponent::InitializeFromMsi(572) - The installed version is currently set to per machine version Fixed issues | Citrix Workspace app 2203.1 LTSR for Windows 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\WorkspaceHub. 14:52:34: Information - CEulaDialog::OnNextClicked(444) - User clicked next button 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {94F321B9-45B0-4125-970D-DE3D98CBCA1C} 14:52:19: Information - CComponent::InitializeFromMsi(564) - Read UpgradeCode from MSI: {94F321B9-45B0-4125-970D-DE3D98CBCA1C} This issue occurs if there is a restriction to run unsigned binaries, for example, wfica.ocx. 14:53:10: Information - SuppressWarningMessageBox(213) - SuppressWarningMessageBox: Entry terms of your Citrix Beta/Tech Preview Agreement. 14:52:19: Information - CResourceManager::ProcessResources(186) - Processing Resources: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en\en-US 14:52:37: Information - AppProtectionHelper::isCommandLineConfigured(448) - Enter 14:52:19: Error - CConfigurationManager::LoadComponent(950) - Cannot get transformFileName path. Error = 2) This article has been machine translated. 14:52:20: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {D2F83464-5687-4B49-8038-239D516FCB29} [CVADHELP-19703], Configuring stores with geo DNS URL via Group Policy Object or command line might fail if you have set AllowAddStore=N during the Citrix Workspace app installation. 15:00:14: Information - CApp::MessageBoxShow(269) - Message Box shown to user: Installation unsuccessful. Verify that you have sufficient privileges to start system services. After the change, XenApp locates the correct version of cmstart.exe . 14:52:19: Information - CResourceManager::ProcessResources(186) - Processing Resources: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en\en-US information, see Knowledge Center article CTX477888. 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = UsageText, Value = Supported parameters: 14:56:35: Information - SuppressWarningMessageBox(213) - SuppressWarningMessageBox: Entry 14:52:19: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\ReceiverInside. When the machinerestarts, verify thatthe Citrix Desktop Service startsor restarts. 14:52:20: Information - CApp::DumpSelectedComponents(3211) - Selected Component: ID = CitrixWorkspaceBrowser, Name = , Family = , Version = 98.1.2.20, GroupID = XenAppSuite, DisplayName = CitrixWorkspaceBrowser, Description = These installations are specific to XenApp or XenDesktop., ProductCode = , UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = True,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\mini_installer.exe, InstallOrder = 15, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-mini_installer-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False Did you get anywhere with this? GOOGLE RENUNCIA A TODAS LAS GARANTAS RELACIONADAS CON LAS TRADUCCIONES, TANTO IMPLCITAS COMO EXPLCITAS, INCLUIDAS LAS GARANTAS DE EXACTITUD, FIABILIDAD Y OTRAS GARANTAS IMPLCITAS DE COMERCIABILIDAD, IDONEIDAD PARA UN FIN EN PARTICULAR Y AUSENCIA DE INFRACCIN DE DERECHOS. 14:52:37: Information - CInstallationManager::CleanOldUpdaterBaforeUpgrade(1015) - Cannot open existing package Software\Citrix\Receiver. 14:52:39: Information - CInstallationManager::InstallComponent(2696) - Component Install Commandline: REBOOT=ReallySuppress MSIDISABLERMRESTART=0 MSIRESTARTMANAGERCONTROL=0 ARPSYSTEMCOMPONENT=1 NEED_RECEIVER=n TROLLEYINSTALL=1 ALLUSERS=1 ALLOWCEFBINARYINSTALL=1 CUSTOMERREBRANDINGENABLED=0 SHORTCUTBRANDEDNAME="Citrix Workspace" And the installation process went through without any error message You will be able to leave a comment after signing in. The documentation is for informational purposes only and is not a 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = BrowserEngine, Name = , Family = , Version = 22.3.2.1, GroupID = XenAppSuite, DisplayName = BrowserEngine, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {CD29FC30-092F-4B47-82C8-F08F36863C45}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\CtxBrowserInstaller.msi, InstallOrder = 09, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-CtxBrowserInstaller-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False [CVADHELP-20017], When you configure a default internal beacon as the StoreFront store URL (for example, https://example.com/Citrix/Store/discovery) in Citrix Workspace app, the HTTP HEAD requests sent to these URLs might result in 404 errors. 14:52:19: Information - CApp::InitInstance(1080) - Adding the registry Behavior on supported Citrix Workspace app versions - Protected resources enumerate and start properly. I'm getting Windows 10 BSOD -DRIVER_IRQL_NOT_LESS_OR_EQUAL caused byentryprotect.sys (0xFFFFF8013E0E384D). 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Localized_it.xml, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Localized_it.xml Steps taken to fix the problem: Tried killing all the Citrix Workspace processes while not connected to remote desktop (no success) Tried updating all the drivers to the latest version (no success) 14:52:37: Error - CInstallationManager::GetInstallLocation(948) - Cannot read the install folder registry key value SOFTWARE\Citrix\Install\ICA Client\InstallFolder (Value not present.) 14:52:20: Information - CApp::DumpComponents(3087) - Component: ID = BrowserEngine, Name = , Family = , Version = 22.3.2.1, GroupID = XenAppSuite, DisplayName = BrowserEngine, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {CD29FC30-092F-4B47-82C8-F08F36863C45}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\CtxBrowserInstaller.msi, InstallOrder = 09, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-CtxBrowserInstaller-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:37: Information - CInstallationManager::CleanObseleteMSIBeforeUpgrade(1789) - Product code is empty which indicates that CitrixHDXMediaStreamForFlash-ClientInstall was not installed Double-click this value and set this value to 1 (decimal) or 0x1(hexadecimal). Citrix Workspace app authentication might fail after initialization when attempted using a smart card through Citrix Gateway. (Key not present.) [CVADHELP-19440], The drag and drop feature might not work when you close a dialog box using the Esc key in a seamless session. 14:52:37: Information - CInstallationManager::GetInstallLocation(920) - Entering saving installdir location block. 14:52:20: Information - CApp::IsDotNetInstalled(2519) - Checking if .NET Framework is present with Min Release No 528040 14:52:39: Information - CInstallationManager::InstallComponent(2444) - Running InstallComponent method for: ReceiverInside. If you do not agree, select Do Not Agree to exit. 14:52:20: Information - CApp::DumpComponents(3087) - Component: ID = AM, Name = , Family = , Version = 22.3.2.4, GroupID = XenAppSuite, DisplayName = Authentication Manager, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {D2F83464-5687-4B49-8038-239D516FCB29}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\AuthManager.msi, InstallOrder = 07, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-AuthManager-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = WebHelper, Name = , Family = , Version = 22.4.1.27, GroupID = XenAppSuite, DisplayName = WebHelper, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {FDEE55AD-66D0-423C-8851-273FAAB5CD65}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\WebHelper.msi, InstallOrder = 11, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-WebHelper-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = EULA_pt-BR.rtf, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\EULA_pt-BR.rtf

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