Wayfair strives to care for its customers and has an award-winning customer service team. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. Through strong critical thinking and an ownership mindset, our management teams drive innovative solutions designed to scale our business and lead us into the future. This button displays the currently selected search type. Youll need a passion for people. Topics can range from returns, replacements, delivery, product availability, order status, and more. Maintains contact with customers and intermediaries in relation to questions about premium or policies. Opa-Locka, FL. your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). The purpose of the Customer Service Associate role is to be the first point of contact with our customers within the organization. Whether its over the phone or through chat or email, this fast-paced environment allows us to provide solutions and ensure a seamless delivery experience wherever our customers feel most comfortable. Today’s top 322 Remote Work jobs in Amsterdam, North Holland, Netherlands. Angies goal is sharing her passion for home business, personal finance, telecommuting, and entrepreneurship, and her work has been featured on Recruiter, FlexJobs and Business News Daily. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. Assurant has numerous offices across Europe, including the United Kingdom, Italy, Spain, The Netherlands, Germany, and France. Posted 12:00:00 AM. Answers telephone calls -1st line . Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position. Assistance for Individuals with DisabilitiesWayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. Assistance for Individuals with DisabilitiesWayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team. The ideal candidate will have the following skills, knowledge and expertise; At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement. You will be given a level of autonomy to help customers find the right solution. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Hourly Pay rate: Starts at $15 an hour with a cost of living adjustment and tenure based increases as early as 6 months. This is why our training is. Research salary, company info, career paths, and top skills for Customer Service Rep - PT or FT - 100% Work From Home The ideal customer service representative will be familiar with computers and can effectively navigate technology on a daily basis. We are currently hiring for the following states:Alabama, Arizona, Arkansas, Colorado, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, South Dakota, Tennessee, Texas, Utah, Washington, and Wisconsin. The company is located in Boston, MA, Boston, MA, Brunswick, ME, Bryan, TX, Ogden, UT and Orem, UT. Whether its one of our global headquarters, fulfillment centers, or anything in between we have a place where you can do your best work. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking. Please check the spelling of email senders carefully. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve. In this article, you will find state restrictions, pay, and reviews. From all sites researched when searching for reviews, the average rating for Wayfair was about a 3.5 out of 5.0 stars. and commitment to being present for your full shift each day, This helps ensure we're ready and available to help our customers when they need. If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking. 0 suggestions are available, use up and down arrow to navigate them, Work From Home Customer Service Associate, Customer Service Associate - Work From Home, 200 N. LaSalle St. Suite 900, Chicago, IL 60601. Interviews for Top Jobs at Wayfair Software Engineer (174) Business Analyst (153) Data Scientist (85) Customer Service Representative (83) See more interviews for top jobs Your trust is our top concern, so companies can't alter or remove interviews. We bring our tools and critical thinking together to efficiently find the best solution or products for our customers. Helping you work at home and make money online. Essential cookies are necessary for the proper functioning and security of the website and cannot be refused. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. If you have any questions regarding our processing of your personal data, please contact us at [emailprotected] If you would rather not have us retain your data please contact us anytime at [emailprotected], For more information about applying for a career at Wayfair, visit our. Wayfair was founded in 2002. We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. Click the link in the email we sent to to verify your email address and activate your job alert. Assistance for Individuals with Disabilities. Terms and Conditions You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. para nos informar sobre o problema. There is little down time in this position as you are typically on back to back calls during your shift. It has 13473 total employees. Every voice, every perspective matters. 8m works at Wayfair . Answers telephone calls -1st line- providing services to customers. Wenn Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. We do not extend unsolicited offers to candidates who have not applied for a position or gone through our recruiting process. Wayfair has an all-inclusive culture that continuously challenges me to become the best that I can be. If you have a disability under the Americans with Disabilities Act or similar law, and you wish to discuss potential accommodations related to applying for employment at our company, please contact Accessibility@assurant.com. Solutions arent a one-size-fits-all approach so customer service associates do not read from pre-populated scripts. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. No matter where you start, creativity and humility will help propel your career to places beyond what you thought was previously possible. Wireless (WiFi) access is not permitted for use. These customer support positions require: Another restriction mentioned is that WiFi is not permitted; you will have to hard-wire your computer through an ethernet cord to your modem. Our Culture DefinedOur unique culture is a big reason why talented people choose Assurant and why they tend to stay. New Jersey, United States. No matter who you are, Wayfair is a place you can call home. Si continas recibiendo este mensaje, infrmanos del problema We know that customers have questions. If you continue to see this Wayfair has several work-from-home customer service positions open. RemoteWorker US. The sales team makes it easier than ever to shop from home, and the customer service team proactively monitors customer orders to provide deliveries seamlessly. Amsterdam, North Holland, Netherlands. Introduce yourself, and we'll get in touch if there's a role that seems like a good match. Enter your email below to receive job recommendations for similar positions. There is little down time in this position as you are typically on back to back calls during your shift. Carries out surveys in relation to customer satisfaction. As part of our virtual Customer Service Team, you will help to deliver a high-quality customer experience through a friendly, quick resolution and support offering. See Open Positions B2B Sales The position requires a five-week training period. ), an upload speed of 5 Mbps with a download speed of 25 Mbps. At Wayfair, we care about our customers. At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team. The ideal customer service representative will be familiar with computers and can effectively navigate technology on a daily basis. Other cookies are optional, such as Functional Cookies and Advertising Cookies, and only placed if you choose to do so. You can unsubscribe from these emails at any time. Wayfair Manager, Customer Service Journey Strategy Boston, MA 25d $83K-$122K Per Year (Glassdoor est.) verdade. Full Time. Check out these posts: Tagged With: Remote Work Filed Under: Work at Home Jobs. Most companies are, especially when it comes to home-based positions. Caso continue recebendo esta mensagem, This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team.This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. Wayfair will invest in you with continuous development, career opportunities, and will surround you with a team of great people. TheWorkFromHomeWife.com. Amsterdam, North Holland. So connect with us. You can unsubscribe from these emails at any time. Wireless (WiFi) access is not permitted for use. Well provide the training, tools, and equipmentall you need is a love for problem solving and a dedication to a phenomenal customer experience. Other claims from those who rated the company highly is that they get to meet and speak with interesting, collaborative people. We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the worlds leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. You will actively listen to understand relevant customer information to find the best way to solve their problem quickly and thoroughly. your computer to a modem with minimum internet speeds of 25Mbps (download) and 5Mbps (upload). Topics can range from returns, replacements, delivery, product availability, order status, and more. We put our people first and expect our managers to proactively support the growth and development of their teams. And we volunteer in communities all over the globe to help the world become a greener, better place. This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they . Company OverviewAssurant is a leading global business services company that supports, protects, and connects major consumer purchases. or noise (radio, tv, etc. Mostly anything that doesn't require going back to office Answered by Customer Service Representative (Current Employee) - Work from home - February 25, 2022 See more questions What else is being discussed at this company? pour nous faire part du problme. Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. No scripts. WayNative, Wayfairs North American Native and Indigenous Employee Resource Group (ERG), focuses on creating an inclusive environment that supports indigenous populations and offers a space for conversation within the community. Equal Opportunity StatementAssurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions. A knowledge of working within Windows Operating Systems or equivalent. This website uses cookies. Amazon, home Depot,Dillard's, Macy's Levi , GameStop and many more company's 8 17 Comments Job Referrals! There is no ignoring the fact that 2021 proved to yet again be a year full of challenges and uncertainty for us all, including for the communities where we live, work, and play who continue to feel the many impacts of this global disruption. While there are other opportunities for customer service representatives in the United States, Wayfair seems to have state restrictions on each job listing. Please mention you found this job on Startup Jobs. One comment from a stay-at-home-working-parent state that it is an okay job and that the employee was happy to be able to work from home, but that the company mostly focuses on metrics. * Developed and maintain automated . Need Assistance? Be the first to apply. The great news is Wayfair will provide you with all the equipment necessary to do your job. We empower our award-winning Customer Service team to balance technology and human empathy to build customer trust and loyalty. At Wayfair, we believe a phenomenal customer experience combined with a supportive employee structure has resulted in our award-winning Customer Service Team. To make sure you qualify when applying read through the job description carefully to get the right location for you. This isn't just about taking another phone call this is about empowering our customers to create spaces reflecting who they are, what they need, and what they value. Disclosure: We may receive compensation if you sign up for or purchase products linked below. We believe that staying on top doesnt mean sacrificing our values. You will. Hourly Pay rate: Starts at $15 an hour with a cost of living adjustment and tenure based increases as early as 6 months. When they each found out that they were training for the 2021 Boston Marathon, they joined forces to mobilize their team and amplify their impact. Receive an email whenever similar jobs are posted. Angie Nelson began working from home in 2007 when she figured out how to take her future into her own hands and escape the corporate cubicle farm. Disculpa You will. A private and dedicated workspace free of any distractions, (roommates, children, spouses, pets, etc.) To protect your personal information, here are a few things you should know about our talent acquisition process: Copyright Assurant, Inc. 2023 - All rights reserved. Job posted 15 hours ago - Wayfair is hiring now for a Full-Time Work From Home Customer Service Associate in Alexandria, MN. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. . Helping everyone, anywhere create their feeling of home doesnt just happen. scusiamo se questo pu causarti degli inconvenienti. You will handle an estimated 50-60 phone calls per shift. Our Sales teams play a critical role in driving revenue and repeat business as we grow our company. It requires the belief that no one should be limited by the constraints of today. ), Paid Time Off (start accruing time immediately), 7 Paid Federal Holidays and 1 Floating Holiday, Eligible Tuition Reimbursement (up to $5,250), Volunteer Day for Community Service (Paid Day Off). No scripts. If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. Wayfair will give you the training, tools, and decision-making ability to help our customers find solutions that work best for them. There are many companies companies you probably shop at as a consumer that outsource their customer support needs to home-based agents to cover the phones, emails and chat systems this time of year. los inconvenientes que esto te pueda causar. Come and explore. Their claims are production-driven and benefit-focused. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. 700 West Ball Road Anaheim, CA 92802. Other employees at a seemingly higher level of Wayfair rated working for the company at 4.0s and 5.0s. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. View the job description, responsibilities and qualifications for this position. And well bring you a place where you can thrive. Event Details. We meet customers where they are. Wayfair operates in the Retail industry. Wayfair Customer Service Work From Home jobs Sort by: relevance - date 246 jobs Outlet Store Associate - Part Time new Noble House Home Furnishings 3.1 Chatsworth, CA 91311 De Soto / Knapp Up to $18 an hour Part-time Day shift + 5 Customer Service Associate Wayfair 3.0 Athens, GA +2 locations $16 an hour Full-time Day shift Most customers contact us because theyve had a problem and need your help. These are true human to human interactions where you can make a meaningful impact. Homes more secure. We are unable to accommodate any misses, time off, or tardiness during this time. We cant wait to see what we can achieve together. About Wayfair Inc.Wayfair is one of the worlds largest online destinations for the home. No canned responses. Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law in employment decisions. Wayfairians are encouraged to be owners of both our work and our culture, empowering us to drive the impact that we're most passionate about. Assurant, Inc. is a global leader in business services for the connected world. para informarnos de que tienes problemas. Written offers are communicated exclusively through our applicant tracking system, Workday. Youll play a crucial role by providing a best in class experience when its most needed. They are still actively monitoring your sites and many more. Connect with us. message, contactez-nous l'adresse * Effectively work and mentor remotely with team members located in several time zones globally. They balance technology with human empathy and want to build customers trust and loyalty. At least for the current openings. Although there is an overwhelming number of virtual, customer service jobs at Wayfair, it does depend on where you live. Be the voice of Wayfair and work to build a relationship with business customers who contact the company by inbound phone call, chats, and emails; Help customers navigate a variety of . Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie If youre looking for rapid growth, constant learning, and dynamic challenges, then youll find that amazing career opportunities are knocking. If you are someone who wants to work from home, loves to focus on metrics, and enjoys speaking with people, Wayfairs virtual, customer service position may be right for you. No matter who you are, Wayfair is a place you can call home. To unlock your profile and take advantage of all features on CareerBuilder.com, you need first to upload or build a resume, [Call Center / Fully Remote] - Mississippi Residents Welcome / $15 per hour + bonuses / 401k matching / PTO / Equipment provided - As a Customer Service Associate you'll: Be the voice of Wayfair and work to build a relationship with business customers who contact the company by inbound phone call, chats, and emails; Help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications; Juggle navigating multiple browsers, tabs, tools, and screens in order to quickly and effectively answer questionsHiring Fast >>, Help us improve CareerBuilder by providing feedback about this job: We pride ourselves on providing service in your time zone with no time limit and no scripts to follow. Get notified about new Customer Service Consultant jobs in United States. Thats typical with any online position. Well provide the training, tools, and equipmentall you need is a love for problem solving and a dedication to a phenomenal customer experience. You will be asked to provide service to a customer seeking assistance with post-order issues, such as returns, replacements, refunds, and more. For unexpected events or issues, we require our associates to be proactive in their communication and planning whenever possible. These issues can be resolved via email, chat, video call, or phone call. to let us know you're having trouble. Every voice, every perspective matters. Were a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. You will empathetically help customers navigate a variety of post-order issues such as: shipping questions, damages, returns, replacements, assembly services and order notifications. Youll play a crucial role by providing a best in class experience when its most needed. Here, you will not only join our established culture, but actively shape and contribute to it. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair and world for all. Qualified applicants will be required to pass the candidate assessment to proceed with the interview process. questo messaggio, invia un'email all'indirizzo To use our website, you must agree with the By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. The ideal customer service representative will be familiar with computers and can effectively navigate technology on a daily basis. These are true human to human interactions where you can make a meaningful impact. To see all 7 open jobs at Wayfair, click. This is a virtual customer service associate position in the United States where you will work fromSee this and similar jobs on LinkedIn. Use Good Judgement! Youll need to think analytically to solve customer problems in a first contact resolution approach. privacy and protection, The job description asks that you troubleshoot and resolve customer inquiries. You will be given a level of autonomy to help customers find the right solution. A knowledge of working within Windows Operating Systems or equivalent. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
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