The Competition and Consumer Affairs Commission (CCAC) has launched an investigation into recent incidents involving a specific brand of cooking gas, which have resulted in critical injuries to consumers and significant property damage.
The CCAC is reminding suppliers of goods and services of their obligations under Part X, Section 78 of the Consumer Affairs Act No. 13 of 2011, which outlines the requirement for goods and services to meet general safety standards.
Specifically, the Act prohibits the supply, offering, or possession of goods that fail to comply with safety regulations. Violators of this section can face legal consequences.
In response to the initial complaints filed by affected individuals, the CCAC has initiated a formal investigation. The inquiry will involve consultations with industry experts to assess the situation and provide recommendations based on their findings.
The Commission has committed to pursuing the investigation until there is adequate resolution and redress for the affected consumers.
In the interim, the CCAC is urging all consumers to exercise heightened caution and adhere strictly to safety protocols when using cooking gas products.
Consumers are encouraged to report any related complaints or safety concerns via the CCAC website at ccac.gov.gy or through WhatsApp at (592)-625-0557.
The Commission has expressed its heartfelt sympathy to those affected and their families, while assuring them of private support during this difficult time.
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