cci hotel reservation charge

The reservation for the Red Rood Inn, Greensboro NC for Aug 5 -7, 2022. I reserved 2 rooms at LaQuinta Inns in Kerrville TX for the night of November 25, 2021. Sounds like you didnt realise the website address said Getaroom. CCI sent me a copy of their receipt. When I arrived at hampton inn un baytown, tx I got charged for that room again. I said. They promise a great rate then charge one's card and then slap a hug fee (often same cost of rooms). Beware! I think it should be Make sure after searching online that you check you are on the hotels official website to reserve a room, by checking the website address, looking at the Contact Us or About Us section of that website and reading the Terms and Conditions. I have sent detailed emails, both receipts (the hotels and theirs) and copy of credit card statements. So even . HOWEVER: received my VISA charge from a company called CCI hotel reservations for a total of $497. Hopefully someone will investigate and put a stop to them. Were you booking pre-paid non-refundable rooms for a large group of people for long stay somewhere and you picked Getaroom because they seemed cheapest? QUITE A MARKUP. We "thought" we were booking DIRECT through Hampton Inn only to find out AFTER THE STAY that we were redirected to CCI Res and charged an additional amount of $82.84 and for a "Tax Recovery & Service Fee". How did you get rerouted to Getaroom? If not fraud, definitely unfair and deceptive business practices. He said I had to go thru getaroom to get my money back. Submit a complaint and get your issue resolved. Once at the hotel my bill was $113.37 but CCI charged my credit card $174.72. This is a word created by CCI Hotels Res which is running a fraud/scam where the price BEFORE and AFTER payment is not the same, and definitely not agreed upon. So almost $500 I have been scammed due to this company or scammers whatever you want to call them. Your resolve to return said price at the end of stay. I found out that the reservation charge was increased to $330.00 plus three charges of $12.99 as a . To use our mobile site, please enable JavaScript. On my departing receipt from the hotel, the $521.80 charge did not show up. So it is actually the hotel who should not have charged you at time of checkout. Also be sure you have your R# for the reservation or they refuse to talk to you. the numbers I have are JC8T4F2, and JPO1PF7. When the charge showed up on the credit card statement the total was way over the quoted room rate. If you dont recognize the charge, you can email Get a Room at CustomerCare@getaroom.com or call the company at 1-800-468-3578. It is effectively they who caused the duplicate charge. There was no notification that there was such a large service charge until I checked out. Made reservations through what I thought was the Hyatt web site direct for a convention in Aug In Phoenix AZ on 3-22-2021 @ 1:00pm. BookOnline and our Vendor are providing the site to connect you with Accommodation Service Providers, including hotels and other accommodation providers, to facilitate your making . There are no refunds for no-shows or early check outs! Worked and worked to get my money back because it was not my fault. I looked the hotel name/city online, found it clicked on "Website", was brought right to their booking app and booked a room. When I called the local hotel the next day I was informed that the reservation had been cancelled; NO notice had been given to my daughter or to me. I have found numerous reviews about them, WARNING people. Its worth it. There was little he could do about it. Peter T. Kilborn I do not even own a Mastercard. Neither the hotel, CCi, or Visa was willing to do anything about this obvious fraudulent charge. I thought that my reservation was made through the hotel, but apparently it was "hijacked" by Hotel Values and Getaroom.com. Excited to go to the College World Series I made a reservation at the Hilton on Cass Street through CCI Hotels. When I got to the hotel, confirmation # wasn't a valid # and we had to pay the $60.20 again. Going to small claims. I booked it on what seemed to be their website. noticed that my card was charged for the entire amount right away. Canceled 3/11/20giving me the run around. CCI*HOTEL 800-468-3578TX used deceptive trade practice mimicking the hotel site - trapped us into booking the hotel with the same price that the hotel posted but then tacking on a 55% surcharge of fees. They need to be shut down from doing business ASAP! Beware of CCI Hotel Reservations.com it's a total scam. Just wondering if that is why you found no room booked upon arrival. Our $129.99 room cost ended up being a $191.50 charge on our credit card. I booked two hotel rooms through CCI hotel reservations. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I am contacting my bank & reporting that this is a fraud. Was charged 529.96. I called and was on the phone for about half an hour and she finally came back and said my refund had been approved and they would refund my credit card in 7-10 business days. The agent lied about how much they were going to bill my cardupped the amount over $100 and refused to refund. The site said the charge would be $102 rate and that turned into a $160 charge. By using this website you agree to our Cookies Policy. I have found numerous reviews about them, WARNING people. I have a charge on my bank account for CCI Hotel on 11/13/19. I'm sorry you lost money but you have to be careful who you give money to. This Support forum is for questions on using the Tripadvisor website and for reporting technical glitches. I was being evacuated from my home because of a fire. Then, summarizing the reservation, he said the charge would be $174.03. This company is a scam. She was not aware the site was a scam and typically we have used reputable sites she simply didn't think anything of it booked on 6/11/22 for reservation date of 6/15/22. Im going to take them to small claims court. it sounds like you were searching and clicking and clicked on an Advertisement (for Getaroom/CCI) and you didnt notice or realise or see their name or look at the Terms and Conditions so didnt realise you were booking with them. Same happened to me on 6/29/19 at the Quality Inn & suites in Sioux Falls, SD. This review was chosen algorithmically as the most valued customer feedback. You would go to the Priceline website to do that. Was referred to this number by another motel chain, thinking I was connected to LaQuinta. You cannot add money to a transaction during or after payment submittal. Guy at Lago Mar. Coincidence? The room was only $70.00 per night. Share your photos and videos with others to prove the truth of your words. The page displayed was identical to the Hilton web page. Disgusting. We proceeded with the reservation, to our chagrin giving him our credit card details. > They should have told you about any service charge but if challenged I expect they will suggest this is indicated on their website within their booking terms and your call to their number was from their website so you should be aware. In the process of disputing the excessive charge! Was told that the reservation was made through a third party and they had nothing to do with it. We ended up paying 20.00 more than the hotel would have charged. Yet to see any documentation from them to prove I agreed to those insane terms. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). Due to Covid exposure we canceled a hotel reservation that was made thru CCI Hotel Reservations, which was the booking number on the hotel's website. I did get thru and talked to someone at CCI and they said it's non refundable. CCI Hotels are a Rip Off. The purveyor of our reservation is listed on our September credit card statement as "CCI*HOTELRES [protected] TX." "You can't, " the fellow said. Also be sure you have your R# for the reservation or they refuse to talk to you. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). total cost $281.89. I was told to contact the Hyatt directly and to get the name of the individual I was talking to, then call Cci back with that information and the cancellation would be processed. Did you browse all the search results and see the official Hilton site and use it, or did you just search and then click one of the top search results which came up, which ended up being an Advertisement for this awful CCI? It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). My refund will be $219.12. This people are crooks that need to be put out of business. You can try to call them and never talk to a live person and if you do get a live person, they have trouble speaking English. CCI*HOTEL RES Learn about the "Cci*Hotel Res" charge and why it appears on your credit card statement. Do not use any 3rd party that wants to charge you up front for room, incidentals, fees, or taxes, without being able to pay in person at check in. STATE SALES TAX $8.81 I booked a room at LaQuinta. I spoke with Choice Hotel reservation line to book a room at the Sleep Inn & Suites in Upper Marlboro, Md. And now Desired outcome: The full charge had been submitted to my DiscoverCard. Same with booking directly with the hotel itself, you would find and book in its own official website. Please cc; Mr. Brett Keller, Mr. David Litman, Mr Robert Diener Why are they now showing up on my card? My refund will be $219.12. The balance of the charge for Taxes and Fees is a fee we retain as part of the compensation for our services and to cover the costs of the reservation. My credit card charge says CCIHOTEL 800-468-3578. You should be demanding the hotel to provide you a refund of what you paid on checkout. 1. I canceled within 48 hours and was charged 2801.91 for 3 rooms we didn't even use. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Called the hotel no booking and when I cxld they charged a full night's stay which is not in line with the hotel policy. They refuse to let me talk to the proper department. I never pay before a stay, only at checkout and certainly would not agree to pay a $553.73 fee. They charged me 613.85 to book 5 rooms . So, I booked the room through Super 8. And please respond to mr, I am such a nervous wreck over this misunderstanding Plus they took and additional $120.05 out of my account plus $106.23 that had paid for the room. Total Price $140.90 THE SAME SCENARIO JUST HAPPENED TO US MAY 2021 that I have been reading on other websites. I charged my credit card i then got to the hotel and found out they only take dogs and that cats a dirty so they cannot accept them. Which this was. I booked two rooms. Or 30 000 Japanese Yen. Fraud, I'm going to be reporting this to the Fraud division. They promise a great rate then charge one's card and then slap a hug fee (often same cost of rooms). Within the hour I Canceled that reservation. And considering The amount paid to the hotel in connection with the reservation or taxes may vary from the amount we estimate and include in the charge for the customer. Took me a few days to unravel and thanks to fellow travelers for posting here, which helped me figure it out. He said it was too late he had already acted and could not change the booking that I never authorized. I have sent detailed emails, both receipts (the hotels and theirs) and copy of credit card statements. Booked a room with Bookings.com in Tallahassee, FL. I called the hotel to verify; they did not have a duplicate reservation and did not receive a payment from CCI. In Canada. ** until I went back some months while viewing my statement. Booked a reservation for a 2 night stay. I was charged by CCI Hotel Reservations double the room rate they initially showed on the hotel website (I dont know how they managed to make the reservation from the hotel site). Very slick as the site looked like the Embassy Suites site. Was told the charge with tax would be $192.78/night per room. The company is part of Priceline and is headquartered in Dallas, Texas. When I told CCI this was a duplicate charge and I needed a refund, CCI gave me ticket #3605520 and promised to get back to me in 7 days. This will surely increase the credibility of your complaint. So I filed dispute with my credit card(Wells Fargo.) (CCI HOTEL RES 800-468-3578 TX), this was on my bank statement. I called as soon as i realized my mistake the customer rep was being an ultimatum d*ck. Please feel free to browse our reviews and complaints and share your own experience with CCI Hotel Reservations. I did not call them directly, but thought I was calling the hotel myself. How were you redirected and from where? The $61.51 is listed as Tax Recovery Charges & Service Fees. They aren't licensed to operate in California. The company then fraudulently tells banks the consumer agreed to terms. But according to charge, it was $30. I think NOT. I asked for their email address to follow up they don't have an email address she gave me [protected]@getaroom.com. DO NOT trust CCI*Hotel Reservations to accurately tell you how much you are paying. My husband booked accidentally through this site and paid up front, didn't end up getting an email confirmation so when he tried to call and cancel, he could not give them a "reservation number' and from there 1 1/2 hrs later after being transferred over and over again with each person on the other end asking for the reservation number, each one of them said they could not help him bc he didn't have the number to give them. Here's the kicker: you don't even have a hotel room to begin with and then banks often won't honor it as fraud. "It is not included, unfortunately, " she said. Business Profile CCI Hotel Reservations Hotel Reservation Looking for more information? Its odd you say their APP came up as specific hotels dont usually have their own APP. This is clearly deceptive to LaQuinta Inns and its customers. Similar Charges. > I think this is the start of the problem. My debit card was skimmed and I was notified by my bank of a charge from CCI. He informed me that I could cancel but I wouldn't receive a refund. We were unknowingly redirected in the reservation process and didn't even realize it until now. The Hotel charged us $782.22; CCI charged us $1,060.91, including a fee of $277.69 which was not disclosed, nor were any conditions disclosed. I have no disputed it with my bank. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. This is totally misleading and overcharging any consumer . I thought I was on the Embassy Suites hotel corporate site and tried to book a room. They are completely dishonest and I am unable to speak to anyone to discuss this. I was just scammed for sixty dollars by CCI Hot-Res through Getaroom. CcI reservations did the same to us and worse! Fraudulent third party reservation practices. Travel with confidence at any of our 16 brands and 6,000 destinations and count on us to have everything else covered. By using this website you agree to our Cookies Policy. I was not even in Texas on that date. CCI Hotel Reservation misleads consumers to think they're booking online or via phone directly with a hotel. Sue the hotel. As soon as I got home I checked my cc statement and saw two charges - one for $125.14 and a service charge of $14.99. I was billed $504.43 plus $12.99 booking fee. Is Travel Expo 2021 legitimate? There is not such thing! From the reviews I have been reading I will never use you again. Arriving Saturday, June 19 and checking out Tuesday, June 22nd. Also be sure you have your R# for the reservation or they refuse . It asks to press one for reservations, which I did, or two for front desk. But after they take your money or credit card information, they would appear as CCI*Hotel Res with [protected] TX as the merchant.

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