westshore bath complaints

We had both of our bathrooms remodeled with new acrylic showers and raindance doors including new fixtures. 2023 Trustpilot, Inc. All rights reserved. Book L'Imperatore B&B, Sestu on Tripadvisor: See traveler reviews, 16 candid photos, and great deals for L'Imperatore B&B, ranked #4 of 6 B&Bs / inns in Sestu and rated 5 of 5 at Tripadvisor. Working alone, he finished the job in 6 hours. The work was done in the estimated time given up front. Our shower was a BIG job and it took them 2 days. At first I was so impressed with this company but now I'm so unsatisfied. Date of experience: September 2020. Our products are made of durable materials that resist wear and tear, so your new bathtub will look new for decades with minimal maintenance. What normally would have taken a couple of days was completed in just one day. I don't mind paying for excellent work. Independent of a referral compensation agreement with companies on our site, companies may also choose to subscribe to The cost typically breaks down to about $100 to $200 per square foot of bathroom. I found myself going back and forth with West Shore Reps trying to rectify this issue. This is a multi-location business. Grant and Cody P were on time, both very professional, courteous and polite workers who finished in a very timely manner and cleaned up completely after the project was completed. Its a pleasure. Offers high-quality products and workmanship, Limits bathroom remodeling services to acrylic tub and shower installation, Can install new showers, tubs, windows, and doors in a day or two, Provides little information about its products, including whats available in different locations, Has an A+ rating and accreditation from the BBB, Some reports of pushy sales reps and aggressive attempts at upselling. Other features and options include glass inserts. in several styles, colors, and wood grain finishes. Window installation is only available in the companys Florida, Indiana, Kentucky, North Carolina, and Pennsylvania locations. Now that part has taken FIVE MONTHS to resolve. I can't say enough about the 3-man crew that installed my windows today. Winter Haven, FL, 1 year ago Had an issue with the beach seat. On the installation date, Neal & Jason came in & did the work. they were very detail oriented and professional about there job plan. Whether you want your tub surrounded by subway tile or granite-like walls, you can add your own style to your new bath. I would recommend West Shore Homes to anyone with installers like them. 4.4 (241) Verified Reviews -25 of 241 reviews Pamela T. 5.0 09/22/2019 It went well! We spoke with company representatives to learn how the installation process works and determine how each contractor customizes projects for each home. They put down floor covering when they arrived and did a great cleanup job prior to leaving. They praised the installation team and the process itself. I highly recommend West Shore Home. We are so please with this project in our house in Lakeland fl. Anyone would be fortunate to have these guys do work for them. . My bathtub in one bathroom and my shower in the other bathroom look beautiful. West Shore Home installs windows, doors, showers, tubs and walk-in tubs. They made the process easy. We also read each companys warranties to learn about product coverage and transferability. No finance charges will accrue on your account during the promotional period, as set forth in your Truth in Lending Disclosures, and you will not have to pay a monthly payment until the promotional period has ended. I now have a second appt to replace the chalk. Having been builders in our younger years, we could appreciate that from these two guys. West Shore Home's wall surrounds are all one piece so you don't have to clean out grout lines between tiles. A typical home has two to two-and-a-half bathrooms: a primary bathroom, a. , and sometimes a half-bath or powder room. in our bathroom. The sheetrock guy did an excellent job, but the flooring now has black mold from the leak where a connector wasn't connected properly, causing the leak. Affiliate Disclaimer: All products and services featured are independently selected by our editors. We spoke with company representatives to learn how the installation process works and determine how each contractor customizes projects for each home. We are looking forward to using this nice big shower and not having a fall or trip over the old tub we had. Hemingway, SC, Joseph Ross No problem! How many bathrooms are in a typical home? WEST SHORE HOME - 22 Photos - 220 Charis Dr, Moody, Alabama - Kitchen & Bath - Phone Number - Yelp Auto Services West Shore Home 9 reviews Unclaimed Kitchen & Bath, Windows Installation, Door Sales/Installation Open 8:00 AM - 8:00 PM See hours See all 22 photos Write a review Add photo Location & Hours Suggest an edit 220 Charis Dr Moody, AL 35004 He provided us with samples of their products and services used. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. My name is Axel, my wife and I got West Shore to do a second bath for us which is our bedroom after doing the first one(guest bathroom).Jerry S and Tristan B did it again, wonderful job. I had questions throughout the beginning and they immediately got my answers once complete they went over what was done. We even asked for a refund for the remainder of the project but cant get any help! He certainly is an asset to this company. He too was courteous and polite. The job was completed in one day, looks great and we are pleased with the new walk-in shower. The company began in 2006 as a tub and. It was great watching them all work together in harmony. First they reviewed what we had ordered to make sure all was accurate. I don't like their false advertising, as I financed n are paying interest ,they advertise no interest. The installers , Joe B, Joseph S and Jacob W., arrived on time . very expensive for what you get I recommend shoppers to continue to shop and stay away from Westshore homes. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. West Shore Homes has a great asset in the installers that did my bathroom remodeling yesterday and today. Reviewed September 27, 2020 via mobile . New orders only. The management was not at all easy to deal with concerning most everything, including the possibility of a new installation of a shower. We researched dozens of remodeling companies. I would recommend them to ANYONE that hates home repairs and wants them done ASAP for a decent price- Yes, they cost a little more than others, but the finished result speaks for itself! This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. depends on several factors, most notably the bathroom size and extensiveness of the remodel. BBB reports on known marketplace practices. We are very pleased with the finished product. They arrived on time and were done FASTER than anticipated. Normal late charges apply once the promotional period has ended. Learn More About tub to shower conversions, Licenses / Certifications / Registrations. Our sales rep, Holly was amazing! All doors are Energy Star-certified and fitted with locksmith-grade hardware. Shelbyville, KY, Phillip Lagrave Very polite and answered all my questions clean up after thay was done explain how thing was going about the work thay was doing .Thomas R &Paual J &Austin B was very nice at all times. Gave me paperwork for warranty and how to care for my purchase. allows you to add a number of features to the wall surrounds, such as grab bars, seats, and shelving. Christine Wyman West Shore Home products come with a lifetime guarantee. West Shore Home's bath remodeling division focuses on durable products, lightning-fast installations, and a customer-focused, convenient experience. At West Shore Home, we are all about Fast, Convenient, Risk-Free Remodeling. DC made correction and customer decided not to move forward considering the price change. I am so excited of how much room I have in my walk-in shower and no longer will hit my toe. One more thing you have to pay for upgrade. See design consultant for details. West Shore Homes website doesnt provide many details about pricing. I had a Crack in my previous shower and it was causing damage. If you live in its service area, it's worth contacting the company for a quote to compare to other bathroom remodeling companies, as well as read verified West Shore Home reviews to learn of the experience of actual customers. With our low and no threshold options, getting in and out of the shower has never been easier. Overall, customers were pleased with their finished projects from, . The only option was a curtain. Starting with our sales representative Shayne B, and our installers names, Micheal R. and Golbert I We recognize their excellent performance and professionalism, and we would like to thank and give them recognition for their hard work and commitment .In helping and making sure that their customer was taken care of and satisfied with the job before they left .They went well above and beyond our expectations. they both was very professional very clean very polite done everything in a timely manner. services focus on three key areas: bathrooms, doors, and windows. Starting with a free estimate. Kinston, NC, Shirley Rouse Ends 5/7/2023. They cleaned up after themselves, answered any questions I asked taking the time so that I understood. We had West Shore Homes remodel our out of date tub/shower in our main bathroom almost 2 yrs ago and while it IS better than what we had, Im not blown away by it. It was a pleasure to have you in our home today. Eliminate the need for stepping over a high wall to enter the bathing area. BBB Business Profiles are subject to change at any time. Flash Sale However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Fiberglass doors are the most popular. No so. Clayton, NC, Barbara Leirer Stone Mountain, GA, Edie Anderson We purchased a package 9 months ago. UNHAPPY . 261 were here. He removed our tub-shower combination and put in a new acrylic walk-in shower. Dexter and Joe were on time and finished in a timely matter.Date of experience was the 28th not 27th. Joshua P and Darnell were our installers. customers to them. Heres a closer look at what the company offers. This is nice for residents because you don't have to spend more than a day without your bathroom. They were vigilant about keeping their work area picked up and cleaned before leaving. Thank you Anthony F. Alex M. and Jason P. I will highly recommend West Shores to others. I was told no it was a package deal that could not be separated. This compensation does, Pennsylvania (Pittsburgh, Harrisburg, Mechanicsburg, Lancaster), Florida (Tampa, St. Petersburg, Clearwater, Brandon), North Carolina (Winston-Salem, Eastern North Carolina, The Triangle, New Bern). Explained what his task was for addressing the issue. My husband & I are very pleased with the final product. The shower installation was done several weeks and that came out so nice I enjoyed the whole experience with west shore home. Great job Emma, Joe , Deon, and Jordan. It is beautiful, huge, well constructed and absolutely worth every penny! Although I felt the price was steep, we hired West Shore Home to do the work. Founded in 2006, West Shore Home is a home improvement company that specializes in bathroom remodels, window installation, and custom doors. The process was completed in a day. Thank you, West Shore Home, for a very pleasant experience with your staff and installers. Its headquarters currently has an A+ rating from the agency based on its transparent business practices and handling of customer complaints. While being a paid subscriber to Best Company for Business does not directly Kaile, Jeff and Thomas worked very hard without taking a break and had it installed in about eight hours. Normal late charges apply once the promotional period has ended. locations. Harrodsburg, KY, W T Jackson Jr The install crew should be recognized as well, the crew leader (Casey Sutton) & the team members (Jason Stamps & Bradley Fischer), their work was efficient and very high quality, it was obvious they all were highly skilled tradesmen. Working alone, he finished the job in 6 hours. By simply wiping the nonporous surfaces, you can effortlessly maintain a clean bathroom space. They really did everything in ONE day! Other than lousy follow ups, I love my shower, but will not recommend them to anyone. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Cleveland, OH, Aliyah McKenzie (Lily) I thank west shore to do our shower look so gorgeous it make look also bigger. I had a new install last Sept. the install was great had no issues. They both worked very hard, and I highly recommend this company. We will definitely recommend these 3 people. Zach did an amazing job. My elderly mother had them come in to quote just a shower that she wanted redone to make it safer for my father. Kingsland, GA, Sharon Lotze He worked quickly, and quietly and knew what he was doing. For replacement windows, the company only uses window glass that features advanced UV-blocking technology, which not only protects against harmful rays, but also the heat that comes with them, which can translate to energy savings over time. Once again, I would highly recommend West Shore Home for your shower project. Bathroom Remodeling Contractors Atlanta GA | West Shore Home Offer Terms For Sales: (717) 697-4033 Phone Number: (717) 697-4033 Get a Free Quote Today Services Baths Windows Doors Appointments Call Sales: (717) 697-4033 Service: (866) 218-5309 Menu Atlanta, GA West Shore Home BACKED BY OVER 20,000 FIVE STAR REVIEWS They completely cleaned up everything each day before they left. Schuyler and Matt came out first thing in the morning, as scheduled. I've called them 3 times now. We were hoping this was the right decision-BUYER BEWARE. All my questions were answered along with them helping me of where to put the shelves in the corners of the shower. Exactly what we wanted and it looks beautiful! Below are some key pros and cons of West Shore Home. West Shoe Home LLC offers sales and installation of windows and doors, and bathroom remodeling and upgrades. When your pieces are ordered, an installer or two will come to your home and complete the remodel in just one day. , Avie Eadens They were very accommodating and answered any questions. They were professional and explained what all they were going to do. They praised the installation team and the process itself. We are aware of the supply chain problem but cant get any ballpark estimates, even though the item is in the warehouse., Overall disappointed: Expected much better service from the extremely high price for a bathtub replacement. They did a great job. , though you may have to wait several weeks for the product to be ordered and shipped. WHAT? He was very knowledgeable of the products the company offers. Had many problems with the installation work and confrontations with the management staff at the home office in central Florida. According to Remodeling magazines 2021 Cost vs. Value report, a mid-range bathroom remodel has a 60.1% return on investment. I did eventually pay to enhance the shower with a door, at the first visit the wrong door was installed, a separate time was set up to install a door to ensure I could enter the shower without hitting my head. It also doesnt offer tubs or showers made from materials other than. Architectural Digest may earn a portion of sales from products that are purchased through our site as part of our Affiliate Partnerships with retailers. We can schedule your project for just a few weeks out, and we can complete the install in a day. He was very courteous and professional and really held our attention for sometime. Great job! BBB Business Profiles may not be reproduced for sales or promotional purposes. impact a company's ranking on BestCompany.com, it does provide companies with access to review generation tools and Thanks everyone so much!!! I have CALLED AND CALLED and at one time I was assured someone would come out. I'm not really sure what to say about this company. Flash Sale They answered my questions as they arose and were friendly, efficient, and knowledgeable. 100% of a Financing is subject to credit requirements and satisfactory completion of finance documents. West Shore Home provides window replacement services for the following types of windows. However, some homes may have a bathroom for every bedroom. The cost to remodel a bathroom depends on several factors, most notably the bathroom size and extensiveness of the remodel. Her professionalism and knowledge in bathroom remodeling is outstanding and her managerial skills is by far the best I've seen. For example, West Shore offers low-interest payment plans for as little as $89 per month, deferred payment plans with no payments for up to 12 months, and 0% deferred interest plans. , and transoms. The project was pricey and a lot of time lagged while West Shore and I attempted to bring this project to a close.This was a very disappointing experience I felt deceived by being forced to pay the additional $900 to receive an item that I asked for initially at meeting with Joshua. All rights reserved. Finally, we reviewed the companys years of experience and customer reputation on the Better Business Bureau (BBB). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Mooresville, NC, Marilyn M West Shore Home offers quality services and professional installation for bathroom remodeling. Convert your old tub into a beautiful, easy-access shower that will give your bathroom new life in just one day. Thanks you James and Tavner! Decatur, GA, Amber Strickland The cost typically breaks down to about $100 to $200 per square foot of bathroom. New orders only. Find out how we combat fake reviews. To top it all off, we back everything with our zero-risk assurance to guarantee that you don't overpay, you don't have to put your money at risk, and you don't have to worry about the product because it is all backed by a double lifetime warranty. . I originally reached out for advice on installing a door to my previous shower, after discussing shower options with Joshua, i decided to upgrade the entire shower to include the door. You can custom design your bath adding safety bars giving you the extra support entering and exiting your tub. We had Westshore re-do our bathroom. BBB Business Profiles are subject to change at any time. Patrick and Claud showed up within the time that we were advised they would be here. The installation takes one or two days including cleanup, though you may have to wait several weeks for the product to be ordered and shipped. They did say that they would knock it down to 16,000 if she purchased it within x amount of time and 13,000 if she dropped the shower door. All doors are Energy Star-certified and fitted with locksmith-grade hardware. My 1 Day project took five days with many hiccups along the way they left me with damaged walls damaged tiles broken personal property and damage to my ceiling. to learn about product coverage and transferability. On 7/14/21 I received a reminder call that they will be here on 7/15/21 between 8am-10am. Thank you, guys, so much for a job well done. According to, Beyond the monetary value, a remodeling project offers the opportunity to improve your bathrooms energy efficiency or add accessibility features such as grab rails or a, We reviewed each companys licenses, certifications, and liability insurance coverage. Licenses / Certifications / Registrations. Some homeowners also complained about delayed projects that stretched into months-long installations. Keep in mind that some customers reported pushy upselling. See design consultant for details. Avie Eadens. It was a bit expensive but we figured that the Quality of the product was worth the cost. I felt very comfortable having and leaving them in my home.They cleaned up all of their mess, something I was VERY happy with. The customer service it is so nice too. Smitty Oh by the way they knew it was a VA backed install so are they trying to take advantage of that? I paid them in full (over $14k), and they never returned. Edited March 11, 2022, Anna Morales Darry came out on the date of repair. Allison Park, PA, Joyce Sanford West Shore Home can help you transform your current tub or shower to a beautiful new bath. This is twice in 1 year. Its bathtubs and shower surrounds are made of a non-porous acrylic that is easy to clean and maintain. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Thank you guys for a great job hope to get West Shore back in the future to do my doors. Myrtle E. Wallace Customer service was poor. Services. Again we would like this company West Shore Home ,to know the excellence you have in your service represenatative Shayne B , installers, Micheal R. and Golbert I .Thank you again. That we will recommend it to all my friends. (252) 321-2702 Customer Complaints File a Complaint BBB Rating & Accreditation NR Accredited Since: 6/28/2007 Years in Business: 29 This rating reflects BBB's opinion about the entire. We made an appointment for 5/29/21 for West Shore Homes to come to give us an estimate. West Shore Home offers financing options to help you pay for the products. I am so happy with my new walk-in shower! I thought that West Shore Homes was a good company. Palm Harbor, FL, Larry & Patty Brock Tons of dust dirt filth left behind. Did an excellent job. We told Cody we want to get rid of the old bathtub and replace it with a walk-in shower. BBB Business Profiles generally cover a three-year reporting period. He explained each step thoroughly as well as working neatly and efficiently. Its also extended into more states and now operates in 23 cities and metro areas. He made sure the rest of the shower was in good working order while he was there and never made us feel as though he needed to leave making sure we were satisfied with the work. Its also extended into more states and now operates in 23 cities and metro areas. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. From top-of-the-line replacement windows to exquisite new bathtubs, we offer home improvement. This means that your new bath will resist cracking, chipping, staining, mildew, and bacteria growth. Also thank you Steven, Jimmy and Kyle!! They were great and did an amazing job. Ruffin, SC, cindy belflower Luckily this was not a problem for us. My name is Karen Buckley. Received an estimate. Terms Tavner C was a conscientious, polite installer who did a terrific job. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. It is just as beautiful as the guest room shower that Michael and his helper put in a few years before.. West Shore Home 4.9 796 Verified Reviews Get a Quote Book Now HomeAdvisor Screened & Approved Learn about our screening process 98% Recommended 17 Years In Business Achievements Company Details Contact See Phone Number 1868 Old Concord Rd SE Marietta, GA 30060 https://www.westshorehome.com/locations/atlanta-ga/ Get a Quote Hours We had West Shore Home install a bathtub today. No time to wait? The guy came in and quoted 21,000. West Shore Home offers potential customers financing options should the need arise: Unfortunately, West Shore Home is currently only available in five U.S. states: West Shore Home also provides service in the suburbs of the cities listed above. We love our two new showers! You will not be disappointed! Many thanks gentlemen. Bathroom remodels increase your homes value and make it more comfortable to live in. I hire West shore to do my walk in shower it was beautiful and the men was very professional and knowledgeable about their job. This helps you know what kind of service you are going to receive and the level of care that the employees will put into their work. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Cond Nast. Copyright 2023 West Shore Home. Bradenton, FL, John ferry The company doesnt specify which brands it uses, but all of its doors meet or exceed industry standards for security and energy efficiency. After the project was complete, I asked for a breakdown of all cost in respect to the labor, fees, and materials used for the project in my shower. Looking forward to using our new showers and would recommend West Shore Home showersno more ugly grout to clean and no more old outdated tubs. He went over all our choices and never at any moment did this turn into a high pressured decision. These can include awning, bay/bow, casement, picture, and sliding windows just to name a few. My entire family loves my new shower, especially my seven year old grandson. This isn't professional if you ask me. What are the benefits of remodeling a bathroom? Offer not valid on previous sales or estimates and cannot be combined with other offers. You absolutely rock. This company performed a bath/shower remodel on 10/24-10/27. I have never received a call back.Recap of issues:- The bathtub faucet was never installed - The bath installation seems to have damaged or blocked the sink drainage pipe. Everyone involved in our bathroom/shower remodel did an excellent job. However, some locations dont offer door or window replacement. After conversation and my questions answered by Tavner, I am convinced the new company can also do a great job especially if they have workers with the integrity and skills of Tavner. West Shore Home touts energy-efficient, 11-layered windows that reduce UV radiation and lock out heat. Steel, fiberglass, composite, and wood doors are typically the least expensive, whereas aluminum and iron doors are the most expensive. Mr. Mark Deary, Director of Customer Service. When no one did, I called back (this was three weeks later) and there hadn't even been a case written up on it. , and Virginia. Other restrictions may apply. West Shore is new to the Alabama area and have made such a great impression here, we had to wait over 2 1/2 months! Other restrictions may apply. By 4 oclock the job was completed & just beautiful. The overall product looks okay but they caulked every seam including the corner seams and all wall panels edges including where they meet the base pan. travis quotes from a raisin in the sun,

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